As a valued customer, your privacy is critically important to us. This policy outlines how we collect your data via our website, why we use it and under what circumstances it may be disclosed to third parties.
You can contact us at:
7 Pengelly Close
Parklink collects non-personally-identifying information such as browser type, language preference, referring site, and the date and time of each visitor request. Parklink’s purpose in collecting non-personally identifying information is to better understand how Parklink’s visitors use its website, in order to improve our service.
From time to time, Parklink may release non-personally-identifying information in the aggregate, e.g. by publishing a report on trends in the usage of its website.
Parklink also collects potentially personally-identifying information like Internet Protocol (IP) addresses.
Parklink only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as outlined below.
Certain visitors to Parklink’s website choose to interact with Parklink in ways that need us to collect personal information. The amount and type of information we collect depends on the nature of the interaction. For example, we ask visitors who sign up for our blog at www.parklink.uk to provide a username and email address and anyone registering an advertisement will be required to provide personal details to enable us to progress their advertising request.
How we use your data
In order to provide the best possible service to you, we need to collect and process data about you and share it with relevant sellers so they are able to provide you with information. As previously indicated to you when you first gave us your data, by using our website you are consenting to our doing so. There is however no statutory requirement on you to provide this personal data.
We only use the personal data which you provide to us to allow holiday parks selling or private individuals selling holiday homes to provide the information you have requested.
Where you separately give us your name and email address and register or opt in for emails about our new products, services, offers and promotions which may be of interest to you (“special offers”) we will use the data we collect to notify you regarding offers or news which may be of interest to you. You can opt out of these emails at any time either on the email itself or by contacting us at [email protected]
We use a third-party company called MailChimp to assist us in sending you emails where your email will be safely stored.
Here are the different ways you can use the Parklink website and how your details will be used to help you.
Holiday home finder service
If you decide to use our holiday home finder service which is a ‘pop up’ form found on the homepage of www.parklink.uk and Facebook. You can choose regions/s you may be interested in purchasing a holiday home.
By completing and submitting this form, you are giving us permission to share your information with our holiday park members based within your chosen region and/or county.
Holiday parks within this region/s may send you further information on holiday home ownership or make contact to see if they can assist you further with your enquiry.
Here is a list of our member parks/companies whom we may share your enquiry with. We reserve the right to add or remove parks from this list at any time.
|Trevella Holiday Park (Bridge)|
|Bude Holiday Resort|
|Newquay Bay Resort|
|Retallack Resort & Spa|
|Hedley Wood (Bridge)|
|Retreat Caravan Park|
|West Country Parks|
|Swanage Bay View (Aria)|
|Littlesea Holiday Park|
|Isle of Wight|
|The Bay Colwell|
|The Lakes Rookley|
|Sandy Balls Holiday Village|
|Mersea Island Holiday Park|
|Rye Harbour Holiday Park|
|Sarnfaen Holiday Park|
|Brynteg Holiday Home Park|
|Sarnfaen Holiday Park|
|Barmouth Bay Holiday Park|
|Goulton Beck (Ward)|
|Flower of May Holiday Parks|
|Bowland Fell (Bridge)|
|The Bay Filey|
|Sand Le Mere (Bridge)|
|Flower of May Holiday Parks|
|EAST OF ENGLAND|
|Gold Coast & Hazlebury (Beeston)|
|Beeston Regis Holiday Park (Beeston)|
|The Hollies Kessingland (Beeston)|
|Cliff House (Beeston)|
|NORTH WEST ENGLAND|
|Rivers Edge (Leisure Resorts Ltd)|
|Lakesway (Leisure Resorts Ltd)|
|Ullswater Heights (Leisure Resorts Ltd)|
|NORTH EAST ENGLAND|
|Causey Hill Holiday Park|
|Golden Sands (Northumbrian)|
|Hareshaw Linn (Ward)|
|Silver Sands (Bridge)|
|Trossachs Holiday Park (Ward)|
|Turnberry Holiday Park (Bridge)|
|Dumfries and Galloway|
|Burrowhead Holiday Village|
|Ashbourne Heights (Bridge)|
|Fantasy Island Caravan sales|
|Tattershall Lakes Country Park|
|Kingfisher Caravan Park|
Sharing your enquiry with new parks within your location of interest
As new holiday parks join Parklink we may share your enquiry with them if we feel this will benefit you. The retention period for us keeping your data and sharing with new joining parks will be 12 months. After this period we will remove your data from our system and you would need to re-enquire should you wish to continue to request information from our future member parks.
Individual park enquiry
If you visit a specific park e.g. Sunnyvale Caravan Park and make an enquiry, your details will only be shared with this particular holiday park to send you holiday home ownership information. We will keep your details on file so we can follow up to ensure you receive the information you have requested however we will not share with any other companies or parks without your permission.
Holiday home messages
If you use our holiday home messenger service to ask a question on a particular holiday home this message will go to the seller direct and to us at Parklink. The seller will contact you to answer the question you asked. We may contact you to see if your enquiry has been successful and to see if we can offer any further help with your enquiry.
How parks or private sellers will use your information
Park operators and private sellers whom we have shared your contact details with may email or telephone you to provide you with the information and updates you have requested regarding holiday home ownership or your enquiry. By sharing your contact details with us, you are giving permission to receive information from these sellers which will be relevant to your enquiry.
The security of your Personal Information is important to us, but it is important to note that nothing transmitted via the internet can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Ads appearing on our website may be delivered to users by advertising partners, some of whom may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer.
Links To External Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.
You can set preferences for how Google advertises to you using the Google Ad Preferences page. You can also opt out of interest-based advertising entirely by cookie settings or permanently using a browser plug-in.
Protection of Certain Personally-Identifying Information
Parklink discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that:
(i) Need to know that information in order to process it on Parklink’s behalf or to provide services available at Parklink’s website
(ii) Have agreed not to disclose it to others.
Some of those employees, contractors and affiliated organizations may be located outside of your home country. By using Parklink’s website, you consent to the transfer of such information to them.
Parklink will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
Parklink may disclose potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Parklink believes in good faith that disclosure is reasonably necessary to protect the property or rights of Parklink, third parties or the public at large.
If you are a registered user of https://www.parklink.uk and have supplied your email address, Parklink may occasionally send you an email to tell you about new features, gain your feedback, or just keep you up to date with what’s going on with Parklink and our products.
To enrich and perfect your online experience, Parklink uses “Cookies”.
In the unlikely event that Parklink goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Parklink may continue to use your personal information as set forth in this policy.
General Data Protection Regulation (GDPR)
We comply with the GDPR, the new data protection legislation introduced in May 2018.
If you have any questions in relation to our use of your personal information, you should first contact us. Please see the ‘Contact us’ in Section below. You have the right to request a copy of the information which we hold about you. This is called a Data Subject Access Request and means that, if requested, we must:
•Provide you with further details as to how we use your personal information
•Provide you with a copy of personal information we have collected about you
•Delete any personal information that we no longer have lawful grounds to use.
You can object to our use of your personal information if our use of your personal information is causing you undue harm. In such cases we must cease using your personal information for that purpose
Information will be provided without delay and within one month of receipt. This time span can be extended upwards of an additional two months depending on the complexity or amount to which have been requested. You will be informed if an extension is required within one month of the receipt of the request.
In the case of any personal information is being transferred outside the EEA, we as a data controller and processor, are under an obligation to ensure that such transfers are performed in a manner than ensures that your personal information is adequately protected. We may disclose and exchange information with law enforcement agencies and regulatory bodies should we be required to do so following legal request/obligations.
We may disclose and exchange information with law enforcement agencies and regulatory bodies should we be required to so following a legal request.
As part of the process of providing you with the product or service requested, we may undertake certain checks or exchange information through various fraud and credit-check databases.
How long will we keep your information
The periods for which we keep your information depend on the purpose for which your information was collected and the use to which it is put. We will not keep your personal information for longer than necessary for our business purposes or for legal requirements. For example:
– When you expressed an interest in our products or services
– Where we have collected your details for us to provide you with information about our services
We will keep your information for 5 years unless you have requested that we stop holding or sending you information sooner. In the event that you have purchased a product from us, we will keep your personal information for so long as we are providing you with services, plus 2 years to deal with queries, complaints or legal claims you may have.
7 Pengelly Close