Privacy Policy

Welcome to our privacy policy.

As a valued customer, your privacy is critically important to us. This policy outlines how we collect your data via our website, why we use it and under what circumstances it may be disclosed to third parties.

You can contact us at:

Parklink (sw) Ltd

7 Pengelly Close




It is our policy at Parklink to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, “us”, “we”, or ““). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website.

This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Parklink collects non-personally-identifying information such as browser type, language preference, referring site, and the date and time of each visitor request. Parklink’s purpose in collecting non-personally identifying information is to better understand how Parklink’s visitors use its website, in order to improve our service.

From time to time, Parklink may release non-personally-identifying information in the aggregate, e.g. by publishing a report on trends in the usage of its website.

Parklink also collects potentially personally-identifying information like Internet Protocol (IP) addresses.

Parklink only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as outlined below.

Personally-Identifying Information

Certain visitors to Parklink’s website choose to interact with Parklink in ways that need us to collect personal information. The amount and type of information we collect depends on the nature of the interaction. For example, we ask visitors who sign up for our blog at to provide a username and email address and anyone registering an advertisement will be required to provide personal details to enable us to progress their advertising request.

How we use your data

In order to provide the best possible service to you, we need to collect and process data about you and share it with relevant sellers so they are able to provide you with information. As previously indicated to you when you first gave us your data, by using our website you are consenting to our doing so. There is however no statutory requirement on you to provide this personal data.

We only use the personal data which you provide to us to allow holiday parks selling or private individuals selling holiday homes to provide the information you have requested.

Where you separately give us your name and email address and register or opt in for emails about our new products, services, offers and promotions which may be of interest to you (“special offers”) we will use the data we collect to notify you regarding offers or news which may be of interest to you. You can opt out of these emails at any time either on the email itself or by contacting us at [email protected]

We use a third-party company called MailChimp to assist us in sending you emails where your email will be safely stored.

Here are the different ways you can use the Parklink website and how your details will be used to help you.

Holiday home finder service

If you decide to use our holiday home finder service which is a ‘pop up’ form found on the homepage of and Facebook. You can choose regions/s you may be interested in purchasing a holiday home.

By completing and submitting this form, you are giving us permission to share your information with our holiday park members based within your chosen region and/or county.

Holiday parks within this region/s may send you further information on holiday home ownership or make contact to see if they can assist you further with your enquiry.

Here is a list of our member parks/companies whom we may share your enquiry with. We reserve the right to add or remove parks from this list at any time.

Oyster Bay 
Trevella Holiday Park (Bridge)
Bude Holiday Resort
Piran Meadows
Newquay Bay Resort
Retallack Resort & Spa
Newperran Heights
Hedley Wood (Bridge)
Lakeview Manor
Springfield Retreat
Retreat Caravan Park
West Country Parks
Swanage Bay View (Aria)
Littlesea Holiday Park
Isle of Wight
The Bay Colwell
Whytecliffe Bay
The Lakes Rookley
Sandy Balls Holiday Village
Mersea Island Holiday Park
Rye Harbour Holiday Park
North Wales
Sarnfaen Holiday Park
Brynteg Holiday Home Park
Madryn Castle
Plas Coch
Mid Wales
Sarnfaen Holiday Park
Barmouth Bay Holiday Park
Seven Springs
North Yorkshire
Goulton Beck (Ward)
Flower of May Holiday Parks
Bowland Fell (Bridge)
The Bay Filey
East Yorkshire
Flower of May Holiday Parks
Gold Coast & Hazlebury (Beeston)
Beeston Regis Holiday Park (Beeston)
The Hollies Kessingland (Beeston)
Cliff House (Beeston)
Mersea Island
Ribble Valley
Rivers Edge (Leisure Resorts Ltd)
Bramble Beck
Lakesway (Leisure Resorts Ltd)
Ullswater Heights (Leisure Resorts Ltd)
Causey Hill Holiday Park
Golden Sands (Northumbrian)
Glororum (Northumbrian)
Sandhaven (Northumbrian)
Hareshaw Linn (Ward)
Amble Links
Trossachs Holiday Park (Ward)
Dumfries and Galloway
Moffat Manor
Malvern View
Stratford Parks
Fantasy Island Caravan sales
Tattershall Lakes Country Park
Kingfisher Caravan Park


Sharing your enquiry with new parks within your location of interest

As new holiday parks join Parklink we may share your enquiry with them if we feel this will benefit you. The retention period for us keeping your data and sharing with new joining parks will be 12 months. After this period we will remove your data from our system and you would need to re-enquire should you wish to continue to request information from our future member parks. 

Individual park enquiry

If you visit a specific park e.g. Sunnyvale Caravan Park and make an enquiry, your details will only be shared with this particular holiday park to send you holiday home ownership information. We will keep your details on file so we can follow up to ensure you receive the information you have requested however we will not share with any other companies or parks without your permission. 

Holiday home messages

If you use our holiday home messenger service to ask a question on a particular holiday home this message will go to the seller direct and to us at Parklink. The seller will contact you to answer the question you asked. We may contact you to see if your enquiry has been successful and to see if we can offer any further help with your enquiry. 

How parks or private sellers will use your information

Park operators and private sellers whom we have shared your contact details with may email or telephone you to provide you with the information and updates you have requested regarding holiday home ownership or your enquiry. By sharing your contact details with us, you are giving permission to receive information from these sellers which will be relevant to your enquiry.


The security of your Personal Information is important to us, but it is important to note that nothing transmitted via the internet can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Ads appearing on our website may be delivered to users by advertising partners, some of whom may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer.

This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Parklink and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites not operated by us. If you click on a third party link, you will be directed to that third party’s site, and we are in no way liable for that. We strongly advise you to review their Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

Google AdWords uses internet based re marketing services to advertise on third party websites (including Google) to previous visitors to our site. This could mean we advertise to previous visitors who haven’t completed a task on our site, such as filling in a contact form. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits.

Any data collected as a result of this activity will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page. You can also opt out of interest-based advertising entirely by cookie settings or permanently using a browser plug-in.

Protection of Certain Personally-Identifying Information

Parklink discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that:

(i) Need to know that information in order to process it on Parklink’s behalf or to provide services available at Parklink’s website

(ii) Have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country. By using Parklink’s website, you consent to the transfer of such information to them.

Parklink will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Parklink may disclose potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Parklink believes in good faith that disclosure is reasonably necessary to protect the property or rights of Parklink, third parties or the public at large.

If you are a registered user of and have supplied your email address, Parklink may occasionally send you an email to tell you about new features, gain your feedback, or just keep you up to date with what’s going on with Parklink and our products.


To enrich and perfect your online experience, Parklink uses “Cookies”.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Parklink uses cookies to help Parklink identify and track visitors, their usage of the website, and their access preferences.

Parklink visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, in the knowledge that certain features of Parklink’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Parklink’s use of cookies.

Business Transfers

In the unlikely event that Parklink goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Parklink may continue to use your personal information as set forth in this policy.

General Data Protection Regulation (GDPR)

We comply with the GDPR, the new data protection legislation introduced in May 2018.

If you have any questions in relation to our use of your personal information, you should first contact us. Please see the ‘Contact us’ in Section below. You have the right to request a copy of the information which we hold about you. This is called a Data Subject Access Request and means that, if requested, we must:

•Provide you with further details as to how we use your personal information

•Provide you with a copy of personal information we have collected about you

•Delete any personal information that we no longer have lawful grounds to use.

You can object to our use of your personal information if our use of your personal information is causing you undue harm. In such cases we must cease using your personal information for that purpose

Information will be provided without delay and within one month of receipt. This time span can be extended upwards of an additional two months depending on the complexity or amount to which have been requested. You will be informed if an extension is required within one month of the receipt of the request.

In the case of any personal information is being transferred outside the EEA, we as a data controller and processor, are under an obligation to ensure that such transfers are performed in a manner than ensures that your personal information is adequately protected. We may disclose and exchange information with law enforcement agencies and regulatory bodies should we be required to do so following legal request/obligations.

We may disclose and exchange information with law enforcement agencies and regulatory bodies should we be required to so following a legal request.

As part of the process of providing you with the product or service requested, we may undertake certain checks or exchange information through various fraud and credit-check databases.

How long will we keep your information

The periods for which we keep your information depend on the purpose for which your information was collected and the use to which it is put. We will not keep your personal information for longer than necessary for our business purposes or for legal requirements. For example:

– When you expressed an interest in our products or services

– Where we have collected your details for us to provide you with information about our services

We will keep your information for 5 years unless you have requested that we stop holding or sending you information sooner. In the event that you have purchased a product from us, we will keep your personal information for so long as we are providing you with services, plus 2 years to deal with queries, complaints or legal claims you may have.

For further information about our Privacy Policy, or if you have any questions relating to the way we collect and share your data, please contact us.

Parklink (sw) Ltd

7 Pengelly Close




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